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How it works

Moving around town has never been easier or more convenient. Learn how to get rolling in a few simple steps and reach your destination within minutes.

Get the app

Get going in no time:

1. Download the app for free
and register an account.

2. Find an e-scooter or e-bike
nearby using the in-app map.

3. Unlock it by scanning the
QR code on the handlebar.

4. Hop on and get anywhere in
the city within minutes.

E-scooter or e-bike?

Our e-scooters are excellent for when you need to quickly get somewhere within a somewhat shorter distance, while our e-bikes are ideal for longer routes.

If you’re new to e-scooters – activate reduced-speed mode in the app. This caps the max speed of the scooter, allowing you to start off slow while learning to operate the vehicle.

Who can ride an electric scooter?

You must be at least 18 years old and hold a valid driving licence to rent an electric scooter in the UK.

Thus, upon registering, you’re required to verify your identity by uploading a photo of your driving licence along with a selfie.

Riding zones

Our vehicles respond to pre-set rules depending on their location. All cities where Voi is available are classified into virtual zones with different regulations. Be sure to familiarise yourself with each one before you set off.


This is a great place to park. So good, in fact, that we’ll grant you a discount as a way to say thanks for parking here.


In some cities, parking is permitted only in designated parking areas. Use the map to find a parking zone near your destination before you set off.


Some places are simply inappropriate for parking. That’s why we have no-parking zones where you won’t be able to end your ride.


Low-speed zones are areas usually crowded with either cars or pedestrians. Therefore, the vehicle will automatically slow down a bit here.


As the name suggests, this is a no-go area for all Voi vehicles. Here, you won’t be able to neither ride nor park your e-scooter or e-bike.


Voi vehicles belong within the operational zone. If you leave with one, the vehicle will come to a full stop and you won’t be able to end your ride.

Parking – what applies?

As with the different riding zones, parking regulations vary between cities – always check the app to find out what applies in your area.

Proper parking is not just about aesthetics; above all, it’s a matter of safety and accessibility.

Learn more about parking

Pricing and passes

Ride more for less with a monthly subscription, get a day pass or simply pay as you go. Prices vary depending on the city – check the Voi app for the exact prices that apply in your area.

See prices

Still have questions?

Find the answers to our most common questions in our help centre, where you’ll also find a bunch of tips, tricks and useful info on our service.

Visit help centre