The importance of proper parking
As a responsible micromobility provider, we recognize that Voi vehicles occupy city space and it's our duty to ensure that our users park them in a responsible and appropriate manner.
Parking compliance is an essential part of our safety commitment and plays a key role in keeping both riders and pedestrians safe – particularly for vulnerable groups including those with mobility issues and the partially sighted.
Our solutions are proven to work
Our approach to solving parking challenges is unique in the industry, and our solutions have been proven to work.
For instance, a study conducted by the Norwegian Institute of Transport Economics on parking solutions for shared e-scooters serves as testimony to this.
No town or city is completely alike
We know that each city has its unique challenges and opportunities, therefore, we provide customised solutions to address them. Through a combination of high-end technological solutions, high-precision GPS, efficient operations, and other targeted initiatives, we are able to ensure orderly, safe and legal parking.
Discover some of our cutting-edge parking solutions
Dedicated parking spots
Allocating dedicated parking spots for shared e-scooters is a highly effective solution. By setting up established no-parking zones within e-scooter apps and using software designed to prevent riders from ending a journey outside of a safe parking spot, it is possible to encourage riders to seek out such solutions.
We collaborate with cities to carefully plan the provision and locations of parking zones within operational areas. The optimal parking design varies significantly across cities, depending on factors such as the operating zone and city density and available infrastructure.
However, certain aspects remain consistent, including:
When deploying mandatory parking spots, such as in dense city centres, the parking spot should be physically identifiable.
Mandatory parking spots should have a minimum density of 30 per km² to ensure sufficient availability.
The proportion of available parking spaces per vehicle should be at least 3:1 to ensure a smooth flow.
Read more in our shared industry recommendations.
Technology to the benefit of all
Our vehicles are equipped with multiple advanced sensors, which, when used in conjunction with state-of-the-art computer vision and AI technology, enable us to automatically generate alerts to Voi's local operations team in the event of an incorrectly parked vehicle.
By leveraging this technology and data, we can quickly rectify any parking issues and stay ahead of potential problems.
Helping users park
Incentivized parking encourages better parking by offering discounts for parking in designated areas. Moreover, our 'Parking Assistant' helps users to park correctly and rewards good parking, whilst taking punitive measures for recurring poor parking.
At the end of each trip, riders must submit a parking photo, reinforcing the importance of proper parking. This feature also allows for feedback to riders in the event of non-compliant parking, ensuring a prompt and efficient resolution to any issues.
A collective effort
Although poor parking behaviour is limited to a small group of riders, a single improperly parked vehicle can hinder accessibility. Our top priority is to develop best-in-class parking solutions, alongside other safety efforts. Our experience has demonstrated that close collaboration between operators and e-scooter providers is crucial to achieving this goal.
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