Safety guidelines

Road safety is everyone’s responsibility and it starts with you. Let’s get it right!

The basics

ALWAYS

wear a helmet.

NEVER

ride under the influence.

ONLY

one person at a time per vehicle.

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ALWAYS

wear a helmet.

NEVER

ride under the influence.

ONLY

one person at a time per vehicle.

It starts with you

Be sure to know the rules of the road before you set off. Stick to the bike lane or close to the side curb, and stay off pavements as well as roads with speeds over 50 km/h. Be aware of surrounding traffic, especially at intersections.

Learn more

Boost your skills and confidence

RideSafe Academy teaches you local e-scooter and e-bike traffic rules and rider safety in a fun and engaging online format. The courses are free and available in several languages.

To the online traffic school

Start off slow

New to electric scooters? Start off slow by capping the maximum speed with reduced-speed mode. Simply turn it on in the Voi app before you set off.

Go to settings

We’ve got you covered

Your safety is our top priority – but accidents can still happen. That’s why we offer free insurance to all our users through Europe’s leading insurers.

Learn more

Safety events

Join one of our occasional safety events, featuring a range of activities from hands-on training sessions to convenient webinars you can attend from home. Participants often receive rewards like helmets or ride credits.

Find an event

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