Safe riding
Road safety is everyone’s responsibility. The choices you make while riding affect not only you, but all your fellow road users, as well. So let’s get it right!
Join the traffic schoolSafety begins with you
Always
wear a helmet to protect
your precious head.
Never
ride under the influence of
mind-altering substances.
Only
one person at a time per
vehicle – no twin-riding.
Ride with care – the basics
Be sure to know the local rules of the road before you set off. Stick to the bike lanes or close to the side curb, and stay off pavements as well as roads with speeds over 50 km/h (30 mph). Be aware of surrounding traffic, especially at intersections.
Start off slowly while you get used to the accelerator and brakes. Oh, and put down your phone until you reach your destination.
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Learn and earn with Voila
Let Voila teach you how to ride safely – and earn free rides. Our online traffic school takes only 15 minutes to complete and teaches you all about traffic rules, signs and signals, parking, and general tips on how to use an e-scooter and ride safely.
Once you complete it, you’re rewarded credits to be used to pay for rides.
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Start off slow
New to e-scooters? Then start off slowly – cap the speed of the scooter with reduced-speed mode. Simply turn it on in the app before you set off.
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Rest assured – we’ve got you covered
Your safety is our greatest concern, but no matter how robust our preventative measures, accidents can still happen. That’s why we, through Europe’s leading insurers, offer complimentary insurance to all our users.
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Safety events near you
Join one of our safety events that we occasionally host together with TTC. We organise everything from practical trainings to webinars that you can join from home. Participants are often rewarded with things like Voi-branded helmets or credits to be used to pay for rides.
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