Sustainability -

Cities made for living

Voi was built on a vision of cities made for living, free from noise and pollution.

We partner with cities and communities to champion a transition towards
shared, multimodal and zero-emission mobility.

Helping cities reach their climate targets

To support sustainable mobility mixes and help cities reduce transport related emissions we focus on two key objectives:
1. Offer a carbon-neutral mobility service. Our service has been carbon neutral since January 2020 and we work to continually reduce residual emissions.
2. Promote sustainable adoption and help reduce car trips. By designing our service to be inclusive, safe and accessible for all, we champion a transition away from car centric mobility towards green, resilient and multimodal transport.

Riding Voi is
carbon-neutral

As of January 2020, Voi's service is carbon-neutral in all our cities. Sustainability is paramount at Voi. It is part of our DNA.

We have achieved climate-neutrality
by focusing on three key steps:

1. Measuring emissions

Committed to accountability and transparency, we were the first e-scooter operator to conduct and publish a full Life Cycle Assessment of our service. The assessment was conducted independently by EY and maps out all emissions linked to delivering our service. Understanding how materials, production and end-of-life processes drive emissions helps target our emission reduction initiatives.

Voi's Life Cycle Assessment Report (EY)

2. Reducing emissions

Our Climate Action Plan targets emission reduction initiatives focused on three key areas:

a. Extending vehicle lifespan

Production is the main driver of emissions. We invest in improved scooter vehicles and in training local repair teams so each vehicle and spare part can be used as long as possible.

b. Zero emission operations

Introducing swappable batteries led to a 95% drop in operational emissions. Drained batteries can now be swapped on the spot, using cargo bikes and evans. We prioritise renewable energy to power operations.

c. Circularity

We reuse spare parts and when a scooter is decommissioned, we give it a second life with Voi Resell and Voi x You. We partner to monitor battery health to extend their use and repurpose them for energy storage. We have set a zero waste target by 2022.

3. Offsetting emissions

Emissions we can not yet avoid and reduce through our core activities are offset, in order to reach carbon neutrality. We offset residual emissions with our partner EcoAct. EcoAct co-authored city climate plans, including Paris', and is a climate action and carbon neutrality expert. Voi offsets its emissions by investing in VCS car credits linked to wind energy projects.

Check our offset partner

But how do we replace cars?

As our service matures and becomes an integral part of a mobility landscape, we stand a better chance of replacing car and taxi trips. We partner closely with public transport authorities and champion Mobility as a Service (MaaS) integrations to improve multimodality and make alternatives to cars attractive. Between 2019 and 2020 we saw a 20% increase in car replacement rates! Join the fight for sustainable cities by choosing sustainable modes over cars in your city.

We are committed to the Sustainable Development Goals

Our climate and social responsibility is not limited to us. This means we choose to work with suppliers and partners who prioritise responsible practices.

Check our Supplier Code of Conduct