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Impact Dashboard

Been wondering about the difference you're making?

Our Impact Dashboard is designed to show riders the impact they’re having on climate change and air pollution. It works by calculating the harmful emissions that have been avoided by riding with Voi, so users can understand their impact – and how making conscious mobility choices contributes to reducing emissions and the fight against climate change.

On average, each kilometre travelled by a Voi rider since 1 January 2020 has reduced carbon emissions by 28 g CO2 eq. and air pollution in cities by 13 mg of PM2.5 eq.

Replacing car journeys.

We know from surveying over 30,000 riders across Europe that, on average, 15.4% of Voi rides have replaced car trips since January 2020. In 2021, 46% of rides were combined with public-transit. How riders travel varies across towns and cities, and depends on the local mobility mix, infrastructure and the micromobility offering. When asked what mode of transportation they would have taken if they had not taken a Voi, this table shows what riders in different countries said:

The Impact Dashboard helps users see the emissions and air pollution they’ve avoided in comparison with other modes of transport – more specifically, the average passenger vehicle.

Climate change.

The dashboard displays how many emissions have been avoided across the whole lifecycle of Voi’s service. Climate change impact is displayed in g CO2 eq., which takes all greenhouse gases into consideration and converts them into CO2 equivalent units.

Air quality.

The dashboard displays how much air pollution has been avoided in units of fine particulate matter (PM2.5). These particles are so small they can be inhaled and enter the lungs. PM2.5 is proven to have long-term health impacts and can cause premature death.

Emissions in detail.

When we calculate emissions, we include the full lifecycle and value chain of our service. Our impact dashboard calculates the total emissions made from production to end-of-life. Or put another way: direct and indirect emissions.
Direct emissions include the emissions created while a vehicle is in use eg. the fumes emitted from a car exhaust.
Indirect emissions include the impact of production, maintenance and what happens to the vehicle at end-of-life eg. the emissions from a factory chimney or the energy required to recycle materials.

How we calculate lifecycle emissions.

To measure Voi’s lifecycle emissions, a full Life Cycle Assessment (LCA) of our service and vehicles was conducted independently by the international quality assurance company, EY, in accordance with ISO standards. It helps companies like Voi reach their sustainability goals by providing expert data analysis.

Read the report

How high are our lifecycle emissions?

According to the LCA model, Voi’s average lifecycle emissions are 29 g CO2 per passenger-km. Direct emissions, which include vehicle use and distribution, are low – 3.2 g CO2 eq. per passenger-km. The majority of our emissions are indirect and linked to the production of vehicles and spare parts for repairs (a combined 79% of our overall CO2 eq emissions). The LCA also measures other emissions, including particulate matter (PM2.5).

Our Climate Action Plan.

We've been able to reduce our carbon footprint significantly since we were founded and, so far we've reduced our overall emissions by 76% on average and up to 85% in certain towns and cities. These reductions are made possible by a strong commitment to our Climate Action Plan, which focuses on extending vehicle lifespan and using swappable batteries, electric vehicles and using renewable energy for operations.

We pledge to continue reducing our emissions further through new technologies and initiatives.

Read Voi's Climate Action Plan

How do we make each ride 100% carbon neutral?

Since January 2020, Voi has offset all of its direct and indirect emissions to reach carbon neutrality. This means that we offset carbon emissions we cannot yet avoid and reduce.

Some companies offset their emissions by planting more trees. We do it through our climate neutrality partner EcoAct by investing in wind energy capacity.

Learn more

How do we calculate rider impact?

The Impact Dashboard takes into account each user’s distance travelled with Voi. Then it considers the total kilometres that might otherwise have been travelled by car. Based on the average life cycle emissions for cars and Voi’s own emission factors, we’re able to measure the approximate savings of using Voi, both in terms of climate change and air quality impact.

How sustainable are e-scooters compared with other modes of transport?

Life Cycle Assessment enables the comparison of emissions across different modes of transport. Using data taken from the International Transport Forum and the International Council on Clean Transportation, we can see that Voi rides produce significantly fewer emissions than other modes of transport:

Why is Voi releasing the dashboard?

Voi has a vision: cities made for living. That means clean breathable air as well as accessibility to all the things we need to be happy and healthy as humans. Equal access to green spaces, shopping, healthcare, education, leisure and culture, as well as a general decentralisation of our cities are all part of a new social-geographical model known as the 15-minute city.

Voi wants to play its part in realising this new way of living. Our mission is to make movement around cities easier and more equitable in an environmentally friendly way. But the 15-minute city has no chance without support from our riders and citizens. By highlighting the environmental benefits of choosing micromobility, shared transport, and active transport like walking, we hope to empower users to make conscious mobility choices, and to feel good about them too!

Our voiage to the 15-minute city

Data Sources:

ICCT (2021), Bieker, Georg. “A global comparison of the life-cycle greenhouse gas emissions of combustion engine and electric passenger cars”, International Council International Council on Clean Transportation, White Paper.

ITF (2020), “Good to Go? Assessing the Environmental Performance of New Mobility”, OECD Publishing, Paris,

EY (2020), Martin Cardell & Thomas Holm Møller, “Micromobility: moving cities into a sustainable future”, EY Global Mobility Solutions,

EY (2020) VOI LCA Model (run with operational data from 2020 & 2021)